Marsh McLennan
|Senior Specialist
Highlights
Built a UI Design System from scratch, aligning with Marsh's theme and WCAG accessibility standards.
Collaborated with engineering and product teams to ensure seamless handoff and implementation.
Created onboarding demo videos, reducing new-user confusion by 30%.
Led end-to-end UI/UX design for two enterprise tools MCredit IQ Dashboard and an internal Invoice Management system.
Conducted user interviews and usability testing across Canada, Australia, and the United States to shape product direction.